Responsible gambling

We recognize that gaming can be an enjoyable form of entertainment, but we also acknowledge the potential risks associated with it. Our aim is to provide a safe and responsible environment for all our players.

Self-Exclusion:

If you feel like your gaming habits are becoming problematic, or if you're experiencing any issues related to addiction, please don't hesitate to reach out to us directly through Live Chat support. We will assist in setting up a self-exclusion period, which can range from 24 hours up to a permanent block.

Deposit Limits:

You have complete control over your spending habits at Magic City Casino (Miami). To set or modify deposit limits, simply visit the 'Account' section and adjust as needed. These adjustments take effect immediately for lower amounts and after a short cooling-off period for higher ones.

Time-Outs:

If you need to step back from gaming, consider opting for a temporary time-out of 24 hours up to several weeks or even permanently if that's what suits your needs best.

We're committed to helping our players maintain control over their finances while enjoying the entertainment that we provide. Should any player choose to close their account due to responsible gambling reasons and later want to reopen it within the next two years, they may do so without waiting for a cooling-off period but only if such closure was made upon direct request by them or one of our support agents assisting in self-exclusion matters.

In case you are struggling with problem gaming please seek assistance from: 

• Ontario - ConnexOntario 
• Quebec - RQAP Gambling Awareness Program

We care about your well-being and want to ensure that our platform serves as a positive addition to the gaming community.